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What is this course about

CCNAThis course prepares you for Cisco Certified Network Associate (CCNA) certification examination (Exam Code : 640:802). The CCNA exam is the composite exam associated with the CCNA Routing and Switching certification. This exam tests a candidate's knowledge and skills required to install, operate, and troubleshoot a small to medium size enterprise branch network. The topics include connecting to a WAN; implementing network security; network types; network media; routing and switching fundamentals; the TCP/IP and OSI models; IP addressing; WAN technologies; operating and configuring IOS devices; extending switched networks with VLANs; determining IP routes; managing IP traffic with access lists; establishing point-to-point connections; and establishing Frame Relay connections.

Participants shall have the option of gaining the certification by passing two tests (ICND1 640-822 and ICND2 640-816), or one single test (CCNA 640-802). The certification is valid for three years; after which the CCNA holder must either take and pass an exam for one of the Professional (e.g. Cisco Certified Network Professional-CCNP) or Specialist level certifications (excluding the sales specialist exams), or pass the (Cisco Certified Internetwork Expert-CCIE) written exam.

What you will learn from this course

Our course will cover the following topics that are likely to be included on the Cisco Certified Network Associate exam. However, other related topics may also appear on any specific delivery of the exam. In order to better reflect the contents of the exam and for clarity purposes, the guidelines below may change at any time without notice.

Describe how a network works

  • Describe the purpose and functions of various network devices
  • Select the components required to meet a network specification
  • Use the OSI and TCP/IP models and their associated protocols to explain how data flows in a network
  • Describe common networked applications including web applications
  • Describe the purpose and basic operation of the protocols in the OSI and TCP models
  • Describe the impact of applications (Voice Over IP and Video Over IP) on a network
  • Interpret network diagrams
  • Determine the path between two hosts across a network
  • Describe the components required for network and Internet communications
  • Identify and correct common network problems at layers 1, 2, 3 and 7 using a layered model approach
  • Differentiate between LAN/WAN operation and features

Configure, verify and troubleshoot a switch with VLANs and interswitch communications

  • Select the appropriate media, cables, ports, and connectors to connect switches to other network devices and hosts
  • Explain the technology and media access control method for Ethernet networks
  • Explain network segmentation and basic traffic management concepts
  • Explain basic switching concepts and the operation of Cisco switches
  • Perform and verify initial switch configuration tasks including remote access management
  • Verify network status and switch operation using basic utilities (including: ping, traceroute, telnet, SSH, arp, ipconfig), SHOW & DEBUG commands
  • Identify, prescribe, and resolve common switched network media issues, configuration issues, auto negotiation, and switch hardware failures
  • Describe enhanced switching technologies (including: VTP, RSTP, VLAN, PVSTP, 802.1q)
  • Describe how VLANs create logically separate networks and the need for routing between them
  • Configure, verify, and troubleshoot VLANs
  • Configure, verify, and troubleshoot trunking on Cisco switches
  • Configure, verify, and troubleshoot interVLAN routing
  • Configure, verify, and troubleshoot VTP
  • Configure, verify, and troubleshoot RSTP operation
  • Interpret the output of various show and debug commands to verify the operational status of a Cisco switched network.
  • Implement basic switch security (including: port security, trunk access, management vlan other than vlan1, etc.)

Implement an IP addressing scheme and IP Services to meet network requirements in a medium-size Enterprise branch office network.

  • Describe the operation and benefits of using private and public IP addressing
  • Explain the operation and benefits of using DHCP and DNS
  • Configure, verify and troubleshoot DHCP and DNS operation on a router.(including: CLI/SDM)
  • Implement static and dynamic addressing services for hosts in a LAN environment
  • Calculate and apply an addressing scheme including VLSM IP addressing design to a network
  • Determine the appropriate classless addressing scheme using VLSM and summarization to satisfy addressing requirements in a LAN/WAN environment
  • Describe the technological requirements for running IPv6 in conjunction with IPv4 (including: protocols, dual stack, tunneling, etc).
  • Describe IPv6 addresses
  • Identify and correct common problems associated with IP addressing and host configurations

Configure, verify, and troubleshoot basic router operation and routing on Cisco devices

  • Describe basic routing concepts (including: packet forwarding, router lookup process)
  • Describe the operation of Cisco routers (including: router bootup process, POST, router components)
  • Select the appropriate media, cables, ports, and connectors to connect routers to other network devices and hosts
  • Configure, verify, and troubleshoot RIPv2
  • Access and utilize the router to set basic parameters.(including: CLI/SDM)
  • Connect, configure, and verify operation status of a device interface
  • Verify device configuration and network connectivity using ping, traceroute, telnet, SSH or other utilities
  • Perform and verify routing configuration tasks for a static or default route given specific routing requirements
  • Manage IOS configuration files. (including: save, edit, upgrade, restore)
  • Manage Cisco IOS.
  • Compare and contrast methods of routing and routing protocols
  • Configure, verify, and troubleshoot OSPF
  • Configure, verify, and troubleshoot EIGRP
  • Verify network connectivity (including: using ping, traceroute, and telnet or SSH)
  • Troubleshoot routing issues
  • Verify router hardware and software operation using SHOW & DEBUG commands.
  • Implement basic router security

Explain and select the appropriate administrative tasks required for a WLAN

  • Describe standards associated with wireless media (including: IEEE WI-FI Alliance, ITU/FCC)
  • Identify and describe the purpose of the components in a small wireless network. (Including: SSID, BSS, ESS)
  • Identify the basic parameters to configure on a wireless network to ensure that devices connect to the correct access point
  • Compare and contrast wireless security features and capabilities of WPA security (including: open, WEP, WPA-1/2)
  • Identify common issues with implementing wireless networks. (Including: Interface, missconfiguration)

Identify security threats to a network and describe general methods to mitigate those threats

  • Describe today's increasing network security threats and explain the need to implement a comprehensive security policy to mitigate the threats
  • Explain general methods to mitigate common security threats to network devices, hosts, and applications
  • Describe the functions of common security appliances and applications
  • Describe security recommended practices including initial steps to secure network devices

Implement, verify, and troubleshoot NAT and ACLs in a medium-size Enterprise branch office network.

  • Describe the purpose and types of ACLs
  • Configure and apply ACLs based on network filtering requirements.(including: CLI/SDM)
  • Configure and apply an ACLs to limit telnet and SSH access to the router using (including: SDM/CLI)
  • Verify and monitor ACLs in a network environment
  • Troubleshoot ACL issues
  • Explain the basic operation of NAT
  • Configure NAT for given network requirements using (including: CLI/SDM)
  • Troubleshoot NAT issues

Implement and verify WAN links

  • Describe different methods for connecting to a WAN
  • Configure and verify a basic WAN serial connection
  • Configure and verify Frame Relay on Cisco routers
  • Troubleshoot WAN implementation issues
  • Describe VPN technology (including: importance, benefits, role, impact, components)
  • Configure and verify a PPP connection between Cisco routers

How is the course conducted and what you will do

The course is delivered in classroom format at our training centre based on a structured syllabus. Participants will have hands-on experience to configure an actual Cisco network equipment. The total duration of the course is 30 hours and it shall be delivered over the span of 5 to 6 weeks depending on duration per session (3 hours or 6 hours per session) opted by the participants.

Most of our participants are working adults. Hence, we offer our participants the flexibility to arrange the class timetable with our trainers. [Weekday 7pm – 10pm (Thu & Fri) or Weekend 1pm – 7pm (Sat only)]

What should you have before enrolling for this course

Participants must have working knowledge of TCP/IP protocol Suite IPX/SPX protocols Suite, MCSE or CNE or experienced in supporting a LAN environment.

Who should attend this course

System administrators, network engineers, software engineers, system analysts, participants, or power-users / PC users who may wish to learn about using the Cisco Router Configuration.

When should you enroll for the course

Anytime throughout the year. We can start a class when we have a minimum 5 participants.

What is the progression path

Certification Paths





Routing & Switching



CCIE Routing & Switching





Network Security



CCIE Security

Service Provide



CCIE Service Provider

Storage Network



CCIE Storage Network




CCIE Voice

How much you need to pay

RM2,500 per pax. Fee includes original training material.

Note : CCNA exam fee is NOT included